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Refund policy is terrible

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Level 1

Take your registration number back and refund my $120 for Lightroom 5

3 Replies

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Employee

Hello, Catherine.

I am sorry to hear you are frustrated and would like a refund for Photoshop Lightroom.

The Adobe Marketing Cloud community is not the best place to ask for a refund for Lightroom, or to provide feedback on the policies related to this.

I highly recommend that you contact Customer Care, who will be able to advise on refunds and take your feedback: http://helpx.adobe.com/contact.html

 

If you have any additional questions, concerns, or comments that you would like to discuss in a public forum like this, the folks in the Lightroom community are available to help: https://forums.adobe.com/community/lightroom

 

Kind regards,

- Carey

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Level 1

What is the policy?

 

 

 

 

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Level 9

Hi Ek,

The refund policy can be found at the below link. This page also has links depending on if you want to return, cancel, or exchange an order.

https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

Sincerely,

Tacia