I'm having a problem where I can't access the opened help
window after opening a second dialog window. Let me try to explain.
When I open a dialog in my application (written in C++) and
click the Help button, the help launches correctly. When I open a
second dialog in my application and try to access the same help
window that's already been opened, I can't. It remains in the
background and is inaccessible.
Has anyone else run into this problem? I'd appreciate any
help because this is a showstopper for my company and they are
considering just scraping RoboHelp altogether if this doesn't
work.
No, nobody at my company has tested this specific problem
with other HATs. It's unfortunate that we are not going to see this
through, especially after all the work I put into it.
Yes, I did have the programmers look at your site (nice site,
btw!), but they said it's not what they're looking for. They want
to be able to call the help, show the help, have the user go back
and forth between previously viewed pages and have the help always
in the foreground (sigh!).
It's a C++ issue. Your app "remembers" the instance that is
still open, thus your "problem." Need to call a new instance from
the app. This could also call a new tab to display the topic.
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