2 Replies Latest reply: Apr 17, 2008 9:01 PM by Petrula RSS

    Flash Player ( 9.0.124.0 ) works on one but not other computer

    Petrula Community Member
      Problem: Computer A's Flash Player will not load embedded SWF video from website. Computer B's Flash Player works fine. Why?

      Firefox 2.0.0.13
      IE 7.0.5730.11
      XP Pro SP2

      Firewall, anti-virus, anti-spyware are off.

      Flash Video is at
      http://www.feedbackserver.com/demo/FeedbackServer/help/index.html?page=SCE_Introduction.ht m

      Go to the following web page:
      User Guide
      How To ...
      Build Survey Forms
      Introduction
      Click Start Tutorial

      I uninstall the Flash Player according to the Adobe article.
      How to uninstall the Adobe Flash Player plug-in and ActiveX control
      http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_14157&sliceId=1
      uninstall_flash_player.exe

      Adobe Shockwave and Flash Players – Install & Test
      http://www.adobe.com/shockwave/welcome/
      I install the latest Flash Player (9.0.124.0).
      install_flash_player.exe
      I verify it is Version 9.0.124.0

      Why does video work on Computer A but not on Computer B.
      I appreciate your feedback.