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SOLVED

Deceptive marketing-- I want out!

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Level 1

I received an email that led to this link from Adobe Target: 

http://offers.adobe.com/en/na/marketing/landings/_50825_2014_digital_marketing_optimization_survey_r...

It allows you to uncheck all the opt-ins for sharing your information.  Great. I unchecked them.  However, as soon as you click the submit button, it auto-rechecks the ones you unchecked.  So you're really not able to opt out of sharing your information.

I was auto-enrolled in the following even though I unchecked these things:

"I agree that these service providers and third parties located outside of Korea may receive my personal information"

"I agree that Adobe may provide my personal information to Adobe’s service providers"

 "I agree to the collection and use of my personal information"

I want to dis-enroll from all this information sharing but can't figure out how to do it. The link forces you to opt-in but doesn't tell you how to get out.

1 Accepted Solution

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Correct answer by
Employee

Sorry for any frustration this has caused you. We certainly do have ways for you to opt out.

This is detailed much better in our Privacy Center, but essentially you can opt out of marketing communications here:
https://accounts.adobe.com/communication

And you can opt out of collection of personal data here:
http://www.adobe.com/privacy/opt-out.html


For additional information, see:
http://www.adobe.com/content/dotcom/en/privacy/marketing.html
and
http://www.adobe.com/privacy.html


If you are still not sure about how things are set, send an email to privacy@adobe.com to let us know what your privacy prferences are. Our privacy team will get you sorted out.

 

Kind regards,

- Carey

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2 Replies

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Correct answer by
Employee

Sorry for any frustration this has caused you. We certainly do have ways for you to opt out.

This is detailed much better in our Privacy Center, but essentially you can opt out of marketing communications here:
https://accounts.adobe.com/communication

And you can opt out of collection of personal data here:
http://www.adobe.com/privacy/opt-out.html


For additional information, see:
http://www.adobe.com/content/dotcom/en/privacy/marketing.html
and
http://www.adobe.com/privacy.html


If you are still not sure about how things are set, send an email to privacy@adobe.com to let us know what your privacy prferences are. Our privacy team will get you sorted out.

 

Kind regards,

- Carey

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Level 1

Thanks for that info.  Hopefully I have completed the opt-out procedure correctly. 

That website is still deceptive in that it creates an auto-opt-in by auto-checking those boxes when you click the "Submit" button.  There's no way to successfully uncheck those boxes and have them stay unchecked if you hit the submit button.