OK, this problem is solved -- the problem was RoboSource
Control 3.1. I realized that I had installed RoboSource Control 3.1
during my Trial install (the option to install it is checked by
default). By re-running the Trial download (thank God I saved it) I
was able to uninstall RoboSource Control 3.1. (I could not
uninstall it using the Tech Comm Suite installer or the Add/Remove
function in the Windows Control Panel)
Then I ran the Tech Comm Suite install and reinstalled
RoboHelp 7 (without installing RoboSource Control 3.1).
Now RoboHelp 7 HTML works again. Note that only the HTML
version was screwed up -- the Word version ran OK, I just don't
need it.
Finally, I just want to say, Adobe Tech Support *SUCKS*.
After spending a half hour on my initial call on Sept. 26th, "Ken"
directed me to the Adobe Support web page and told me to enter my
problem myself -- thanks for nothing, Ken. He promised a 24 hour
turn around, which did not happen.
When I called back on Sept. 29th, I wasted another hour with
Natasha and Sam, who had me run CSClean, which wiped out my
registry entries for Acrobat and Photoshop, forcing a reinstall of
those products. Of course, that did not help me at all.
Adobe, please stop outsourcing your Tech Support to India --
those guys know nothing!
The replies to this issue on the "Customer Support Portal"
have been slow, indifferent and unhelpful. Shame on them!
I'm posting this fix to this problem on this Forum, so the
next poor slob may be able to fix their problem themselves as I
did, 'cause Tech Support sure won't help!