Hi Phillip
You asked if I get the same problem. I suppose I would if I
were to focus on search.
The thing is, even though I use RoboHelp on nearly a daily
basis, I no longer do it in a corporate setting. All my use of it
is purely personal and when conducting classes on it.
Have you tried the following? Try adding the errant words to
your Phrase List (even if they are single words) and see if that
seems to solve the issue. If so, there's a workaround. But if it
were me, I'd stress to my user/client/whatever that they are seeing
a weakness with searching overall and I would stress (and show
them) how useful the Index can be if given a chance. You might be
surprised at the outcome.
Cheers... Rick