Copy link to clipboard
Copied
A drive of mine has crashed. My catalogue was on it.
I have a copy of the data, not of the catalogue... I recovered the catalogue but it needs fixing.
Adobe does not do that kind of service.
Is there any company that does?
Thanks,
[Moved from the Lounge (which is where you can "connect with your peers" from across all of Adobe's products for conversations that don't directly relate to help and support) to a product-specific support forum - moderator]
Copy link to clipboard
Copied
John_Londono wrote
A drive of mine has crashed. My catalogue was on it.
I have a copy of the data, not of the catalogue... I recovered the catalogue but it needs fixing.
Adobe does not do that kind of service.
What do you mean "recovered" but it needs fixing? Please be very specific and detailed. If you are getting error messages, please quote the exact unedited word-for-word error message.
I do not know any company that does it, but depending on the type of problem, we could help you here in this forum.
Also, I assume that by asking the questions you have asked, that you do not have a recent backup of your catalog file, is that correct?
Copy link to clipboard
Copied
I've sent you a PM with my contact details. You can reach out to me via email or call.