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hyperlink redirects to mail.google.com/mail/u/0/[insertURLhere]

New Here ,
May 31, 2017 May 31, 2017

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Attempting to put in a regular URL as a hyperlink in a PDF using Acrobat Pro DC.

I've highlighted the text for my link, selected "open a web page", input my desired URL, and then when saving and sending out, the hyperlink is sending them to a mail.google.com/mail/u/0/[theURLprovided].

Can anyone help?

Cheers!

[Moved from the Lounge (which is where you can "connect with your peers" from across all of Adobe's products for conversations that don't directly relate to help and support) to a product-specific support forum - moderator]

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Edit and convert PDFs

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correct answers 1 Correct answer

LEGEND , May 31, 2017 May 31, 2017

I suspect you haven't put a complete URL, and have left off the http:// part. And that you're looking at the PDF from gmail. If so, this is correct behaviour which you can fix using a complete URL.

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LEGEND ,
May 31, 2017 May 31, 2017

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I suspect you haven't put a complete URL, and have left off the http:// part. And that you're looking at the PDF from gmail. If so, this is correct behaviour which you can fix using a complete URL.

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New Here ,
Jun 01, 2017 Jun 01, 2017

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You fixed it!

Thank you!

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Community Expert ,
May 31, 2017 May 31, 2017

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Can you share the document via Dropbox? Have you tested the link in a browser window to ensure that it opens correctly?

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