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Exporting Video File Help?

New Here ,
May 31, 2017 May 31, 2017

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So I am fairly a beginner at this whole Photoshop thing so I'm honestly not very good and everything is so new to me. I decided to make a video and spent a lot of time on it. Only one problem. In the end, I can't export my video.

This is what I did. First, I clicked Export, then Render Video. I chose Adobe Media Encoder and the H.264 format. I left everything else the way it was. Then, I clicked render, but it says, "Cannot render to the file '...mp4' because it is currently open."

This doesn't really make sense to me because how am I supposed to export the video without having the file open? And I don't have another one open anywhere else. I don't know how to export my video and I can't seem to find anyone else who has a similar issue. So can someone help me please? I would really appreciate it! Thanks!

*I pray that this is not a dumb question*

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Adobe
Community Expert ,
May 31, 2017 May 31, 2017

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Try changing the output file location and name. If the message does not state which file is currently open and is causing a problem..  Make sure the output file you are trying to save is a new file. One that does not exists.

JJMack

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New Here ,
Jan 04, 2018 Jan 04, 2018

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Ever figure out how to resolve this?

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New Here ,
Jun 28, 2018 Jun 28, 2018

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I was having the same problem and couldn't find any help online. I finally got it to work by FILE - EXPORT - RENDER - and then once the render window opens up I just changed the name of the file and then it rendered just fine. Good luck!

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Community Beginner ,
Sep 19, 2018 Sep 19, 2018

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I know this is an older thread, but as I just had the problem today and managed to figure it out, I thought I'd chime in.

Here's how it went down:

I did an illustration on my iPad in Procreate. I exported the time-lapse video of it onto my desktop as an MP4. I opened the MP4 in Photoshop and added the bells and whistles, titles, intros, etc. I then went to export>render video and chose the same folder that the original MP4 was in. I got the error.

All I ended up doing, after trying to name it something else and having the same issue, was to save it to a different folder. I then attempted to move the rendered video into the folder I wanted it in with the original MP4 and received the "this file already exists: delete/replace" message. I renamed the original MP4 and was able to drag and drop my edited video no problem.

I don't know if that helps, but it worked.

Toby

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New Here ,
Mar 22, 2021 Mar 22, 2021

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Changing the file name solved this problem for me. 

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