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Hi,
I have following problem, but not yet resolved:(
I've just renewed my monthly subscription(199.99$/ 750 per month) and i tried to licence and download it redirects me to the plans page as if i don't have a plan.
I received invoice on 28/05/17. And my credit card has been already billed on the same day. But it looks like i have to pay additionally when i try to download images, like i don't have any plans.
I have tried logging in and out and using a different browser but no luck.
Hi there
Issue has been resolved and the 750 credits are now available.
Thanks for your patience.
Kind regards
Bev
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Hi there
This is currently with our engineering team and I'll let you know when resolved.
Sorry for the delay.
Thanks
Bev
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Hi there
Issue has been resolved and the 750 credits are now available.
Thanks for your patience.
Kind regards
Bev