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Hi ! Hello !
I'm having an issue with AE, after the splash screen on start, the app crashes even before I can open any project.
Here is the log : Smash (file was too big, so I put it here, sorry)
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Have you tried setting AE to run as Admin?
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Yes, I tried, and it doesn't change anything.
But I just noticed that the issue occurs when I add a panel extension at the interface. If I keep the Standard workspace, everything is alright, but when I add the "Animation Composer" window to the interface or the "Adobe Color Extension", the next startup fails...
I tried several times and I'm pretty sure it's due to that.
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I've heard of a few other people having the issue and have experienced this issue myself. Moving the modified workspaces folder out of the file structure enables AE to start again. Please file a bug and provide as much information as possible so that it can be fixed.
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Hi Wedzap,
We have a new update released, version 14.2.1. Please update AfterEffects to latest version & test.
Thanks,
Vidya
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Great , I'm doing it !
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Sadly , the new version (2017.2) didn't fix anything. When I change the workspace (with the adobe color extension for example) , the app crashes on next start
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I too have this problem. The extensions work fine on one machine running AE 14.2.1.34 but on two other systems, it crashes if they're added to the interface. Has there been any movement on this?
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This problem was solved by updating to 2018.
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Hello there, sorry if my english is not perfect i'm french,
i have the same issue because i am back on cc17 since i realised cc18 is very slower.
I've been working on cc18 since few months and from my experience and some forums, i realised cc17 was very faster
So back on cc17 this problem of crashing as soon as you put Theme adobe color or few plugins, happens..
Has anyone found a solution?
I have to delete Adobe theme color folder and other plugins from AE CC17 folder, or to start AE with the delete preferences short key to be able to restart AE.
Sankss
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OK I'VE FOUND THE SOLUTION
Weird but still
If i run AE cc17 as an administrator this bugg with Theme Adobe Color doe'snt happen anymore !
So i've set AE CC17 to always run as admin by default like this :Always run a program in administrator mode in Windows 10 - CNET
It was important for me since AECC15 is still avalable but not Premiere and media encoder CC15 so i had just the possibility to work on the VERY slower cc18..