Elements 8, downloading to Win 10

[brucebrannen]

I need to move Elements 8 which is currently running on Win 10 upgrade to a new Win 10 computer.

The program loads and EDIT will work but ORGANIZE gets a error message to instal Directx.

I have installed Directx which is also included in Win10 but cannot get by the error message. I have tried to

run Windows in Win 7 mode with the same result. Help please.

Bruce

Ottawa

[Dhananjay Sati · Accepted solution]

Hi brucebrannen,

Thanks for posting in Adobe forum.

I understand you are facing issue with Adobe Photoshop Elements 13 due to DirectX.

Can we follow the following steps:

- Click "Start Button"

- Type "Turn Windows Feature On & Off"

- Open it

- Check for "Legacy Components"

- Click the + sign

- Check "Direct Play"

- Click "Ok"

- Check Adobe Elements

Hope this works

Thanks

Regards

Dhananjay

[brucebrannen]

Thanks for your help....right on! You made my day.

Bruce

Ottawa

[Dhananjay Sati]

Hi brucebrannen ,

I am glad it helped you. You can mark it as helpful by clicking the "Star" icon.

Thanks

Regards

Dhananjay