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Emails not working

New Here ,
Jun 02, 2017 Jun 02, 2017

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Yesterday my emails stopped working.  I'm repeatedly asked to enter my user name and password for the following server:  mail.worldsecureemail.com

Entering this information does not resolve the issue.

I'm using Outlook - but did try to log into Webmail but login error came up there too.

Thanks for any assistance regarding this.  I'm don't on livechat that no Business Catalyst support available until Monday, ughhh!

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New Here ,
Jun 04, 2017 Jun 04, 2017

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How do I get help with this?  Any assistance appreciated.

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LEGEND ,
Jun 04, 2017 Jun 04, 2017

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Your webmail access should be

mail.YOURSITEDOMAIN.com

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New Here ,
Jun 04, 2017 Jun 04, 2017

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Thanks but finally got support from BC LIve Chat.  Turned out old passwords work fine now and the whole issue was something to do with browser cache.

ughhhh!  Hours wasted over the weekend trying to solve this issue.

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