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Lightroom crashes on develop module windows 10

New Here ,
Jun 06, 2017 Jun 06, 2017

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wanneer ik een foto wil bewerken in lightroom en ik klik op ontwikkelen dan krijg ik steeds de boodschap: Lightroom werkt niet meer er is een probleem opgetreden waardoor het programma niet goed meer werkt , het programma wordt afgesloten en er wordt een melding weergegeven als een oplossing beschikbaar is.

Ik heb reeds alle updates geïnstalleerd , het programma van mijn computer gehaald en er opnieuw op gezet maar niets helpt !

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Adobe Employee , Jun 06, 2017 Jun 06, 2017

Hi Joostw,

As Lightroom is crashing on your Windows 10 PC

Could you please let us know which version of Lightroom you are using?

Could you try unchecking "use graphics processor" by going to Edit > Preferences > Performance and relaunch Lightroom.

Regards,

Sahil

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Adobe Employee ,
Jun 06, 2017 Jun 06, 2017

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Hi Joostw,

As Lightroom is crashing on your Windows 10 PC

Could you please let us know which version of Lightroom you are using?

Could you try unchecking "use graphics processor" by going to Edit > Preferences > Performance and relaunch Lightroom.

Regards,

Sahil

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New Here ,
Jun 08, 2017 Jun 08, 2017

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Great,  it is working again, I have  unchecked  "use graphic processor"

Thanks

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Adobe Employee ,
Jun 08, 2017 Jun 08, 2017

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That's great to know, now you can update your graphics processor drivers from the manufacturer's website and check "Use graphics processor" inside Lightroom.

You can also make sure whether your graphics processor is compatible with Lightroom or not by following the link below:

Adobe Lightroom GPU Troubleshooting and FAQ 

Feel free to reach out to us for any further queries.

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