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Using Lightroom and Photoshop together, over time Photoshop freezes up

New Here ,
Jun 06, 2017 Jun 06, 2017

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I am sorta new to using Photoshop.  For 3 years, I have been using solely Lightoom for all my editing with a very occasion Photoshop edit. 6 months ago, I decided to buy some Actions online.  I found some I love and want to use photoshop all the time for every image.  For 3 months, I make all tweeks and crops in Lightoom, then right click on the image (in Lightroom) and open in Photoshop.  I then run the action on each image.

Here is where the problem starts...after 5 minutes or more in photoshop, it starts to slow to an almost stop.  However, I have to chug on to finish the edits so I can close all and save them back into lightroom.  Sometimes edits of one session can take anywhere from 30 minutes to 3 hours.

A second problem (or maybe still part of the first).  Even if Photoshop didn't freeze up, Lightroom will.  This happens after I have "closed all" in photoshop and start to work in lightroom again.  My whole computer then starts freezing.

I feel like the last 3 months I have been waiting for photoshop to churn through actions, then churn through saving images, the make lightroom churn through the final export.  I am so behind.  I am used to only Lightroom and being able to edit a session in 15 to 25 minutes...tops.

I have contacted Adobe support 3 times, each time spending hours on the phone.  They have me perform updates, close and open programs, check settings that I have already researched and set.

I have bought a new computer thinking it was my old laptop.  I have called Dell thinking it was faulty video card driver.

I have a Dell Computer, Windows 10 Home, 16 GB of RAM, 64 bit operating system,

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Adobe
Community Expert ,
Jun 06, 2017 Jun 06, 2017

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reset your preferences -   https://forums.adobe.com/thread/375776

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New Here ,
Jun 06, 2017 Jun 06, 2017

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Thank you for replying.  I have done many of the tips to set preferences listed.  I even went installed Photoshop 2015 reading that the 2017 version had this problem.  I am now running slower than before. 

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Community Expert ,
Jun 07, 2017 Jun 07, 2017

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were you successful in resetting your preferences?

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New Here ,
Jun 07, 2017 Jun 07, 2017

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No

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Community Expert ,
Jun 07, 2017 Jun 07, 2017

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did you delete the prefs.psp file?

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LEGEND ,
Jun 07, 2017 Jun 07, 2017

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Adobe Employee ,
Jun 14, 2017 Jun 14, 2017

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