Copy link to clipboard
Copied
I've been experiencing freezing/lagging in InDesign for no apparent reason. So, I quit the program and THEN get the "InDesign CC quit unexpectedly" window. I've reset preferences NUMEROUS times and this continues to happen. HELP. Running current version of CC on a MacBook Pro, Late 2013 running OS 10.10.5 Yosemite. I have the RADISH plug in as well as the WordFlow plug in installed.
Melissa
Here's the latest report:
Process: Adobe InDesign CC 2017 [568]
Path: /Applications/Adobe InDesign CC 2017/Adobe InDesign CC 2017.app/Contents/MacOS/Adobe InDesign CC 2017
Identifier: com.adobe.InDesign
Version: 12.0.0.81 (12000)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe InDesign CC 2017 [568]
User ID: 501
Date/Time: 2017-03-22 10:32:57.548 -0500
OS Version: Mac OS X 10.10.5 (14F2109)
Report Version: 11
Anonymous UUID: C3FD0B59-F807-EBFB-1F7F-D0C1F68D3319
[snipped by moderator]
Copy link to clipboard
Copied
Update Suitcase Fusion and please do not post crash reports here any more. Put them on Pastebin.com and provide a link here.
Copy link to clipboard
Copied
Suitcase Fusion 18.2.2 is currently the newest version available.
Copy link to clipboard
Copied
They supposedly fixed some issues in that update.
Try disabling the autoactivation plugin.
Copy link to clipboard
Copied
I did that. Still Crashing.
http://pastebin.com/61hN4RG6 <http://pastebin.com/61hN4RG6>
Melissa
Copy link to clipboard
Copied
Try removing it altogether.
Copy link to clipboard
Copied
I've gone back and forth with Suitcase Fusion and it appears someone along the way had installed "Cleanmymac". Extensis gave me directions on deleting all traces of the app in the library and reinsalling suitcase. I've done all of this and STILL CRASH repeatedly in InDesign.
Here's new pastebin as it stands:
Process: Adobe InDesign CC 2017 [3191] Path: /Ap - Pastebin.com
Can you help or should I go elsewhere? Having no crashing problems with any other Adobe or other applications, just InDesign.
Melissa
Copy link to clipboard
Copied
I've completely turned off Suitcase. Still crashing--now not just when quitting, but all the time. I've rebuilt the preferences, restarted, etc.
Here's latest crash report:
InDesign Crash (Suitcase plug in OFF!!) - Pastebin.com
Help!
Melissa
Copy link to clipboard
Copied
Seems to be connected to the book panel somehow. I’m no expert at reading crash reports though.
Do you have a book open when closing the application?
Copy link to clipboard
Copied
Yes. I am working on several multi document books. It happens after I have saved and closed the book as well as when I just choose QUIT. I've even started a basic book with 4 small documents and just one line of text on each page with the same result.
Melissa