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Presenter Crashing PowerPoint

New Here ,
Oct 10, 2008 Oct 10, 2008

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Hey folks,

Just wondering if anyone else has run into this:

I'm using PPT 07 with Presenter 7 and every time I ask Presenter to capture video
via the webcam, it crashes PPT 07. I can't even get it to open to the point of changing
the sound card / video capture settings (if that were the problem)...It simply crashes as soon
as I select capture video.

I'm running a Quad Core machine with a 9800GT vid card and a Dell SP2208WFP built in webcam.

Any thoughts?

Thanks!

Mike
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Adobe Employee ,
Oct 10, 2008 Oct 10, 2008

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Have you tried with any other webcam to check if this not the problem with your build-in webcam.
I use an USB webcam and it works for me.

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New Here ,
Oct 11, 2008 Oct 11, 2008

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GHick

That's not even an option as it crashes before I can change the camera. It literally crashes as soon as I click the
capture button.

Mike

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Adobe Employee ,
Oct 12, 2008 Oct 12, 2008

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There should be an option in control panel to disable the build in webcam. You can try capturing video by disabling the build in webcam. As i do not use the same machine i won't be able to tell exact steps.

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New Here ,
Oct 13, 2008 Oct 13, 2008

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GHick,

Thanks for that thought. The issue wasn't the webcam but the Live! Cam virtual avatar software that came with the Dell monitor. I uninstalled that, rebooted and voila! all is good.

Thanks for the thought!

Mike

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New Here ,
Oct 22, 2008 Oct 22, 2008

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We were having this same issues I also uninstall the virtual avator and it worked like WOW



Thanks

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