Creative Cloud Lightroom download error -60

[rrush_]

I've scoured Adobe forums, I've clicked every self help link, I've looked for every way to contact product support directly, and I simply cannot find a solution to this error. I've been able to install and use all of the other Creative Cloud apps, but cannot get this one to download, much less install. I've attempted to install just the Lightroom application, but I get an error stating that my "...account isn't eligible for this content" and it fails to install.

I keep getting error code -60. I've uninstalled Adobe Creative Cloud completely and attempted to reinstall everything and the error code persists. The Adobe self help guide says to try installing with the Trial version and then convert it to a licensed version, but this is no help since the problem is that the Creative Cloud app downloader is failing and that's what the Trail versions install with!

Is there anyone who knows how to get help with this issue?

[John T Smith]

Do you have the required 64bit operating system to install the latest version?

If you have a 32bit operating system, you will need to use the "previous" process to install LR5

-Previous via Cloud https://helpx.adobe.com/creative-cloud/help/download-install-app.html

[rrush_]

Yes. My system is running Windows 10 64X Professional on a Surface Pro 4 i7 w/ 8GB RAM.

[JP Hess]

Doing a forum search on that error number, the most common response seems to be a corrupted download. My suggestion would be for you to try downloading again. You could try downloading from the following website if you haven't already.

Download Photoshop Lightroom

[rrush_]

Yes, I've tried this too. I have the download and install files ready, however this install gives me an error stating that I'm not eligible for this installation and will fail every time. No error code is reported with this message and the support link actually takes me back to the generic Adobe Help landing page.

[rrush_]

Is this question going to be unresolved? All I am asking for is a source for an answer. Can I get that at least?

[TWentz3]

One month later... same problem downloading Lightroom.  Is anybody home?