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Explorer ,
Jun 10, 2017 Jun 10, 2017

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After the last update of Win10, I no longer see photo thumbnails (which makes it impossible for me to work).
Here is a screenshot.
I can only see image in develo module, but no other way.
Now I try to uninstall and reinstall.Can anyone help?

Tx

Screenshot (257).png

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correct answers 1 Correct answer

Community Expert , Jun 10, 2017 Jun 10, 2017

My first suggestion would have been to check the monitor profile in color management-

https://www.lightroomqueen.com/articles-page/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/

Photos appear as black, gray, or blank rectangles in Lightroom

Next would be to update the GPU drivers direct from the graphics card OEM.

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Explorer ,
Jun 10, 2017 Jun 10, 2017

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Solved!
I disinstalled last win10 update.
Now it appear that working fine, at least i hope.

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Community Expert ,
Jun 10, 2017 Jun 10, 2017

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My first suggestion would have been to check the monitor profile in color management-

https://www.lightroomqueen.com/articles-page/how-do-i-change-my-monitor-profile-to-check-whether-its...

Photos appear as black, gray, or blank rectangles in Lightroom

Next would be to update the GPU drivers direct from the graphics card OEM.

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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Explorer ,
Nov 09, 2017 Nov 09, 2017

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The issue was with the monitor profile after Windows update.

Thanks for the suggestion.

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