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Hiding Photoshop sometimes makes it irretrievable

Participant ,
Jun 08, 2017 Jun 08, 2017

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Multiple times per day when I hide Photoshop (alt + Photoshop Icon), go to do something in another application, then click the Photoshop icon in my dock, Photoshop won't come back. I can right-click on the icon and select "Show" but it won't come back. This issue appears since i updated to macOS Sierra.

I still can see the Menu Bar of Photoshop but nothing more. I have to quit and open new to make PS working again. Thats super annoying.

macOS Sierra 10.12.5

Photoshop 2017.1.1

Best wishes

Marco

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correct answers 1 Correct answer

Community Expert , Jun 08, 2017 Jun 08, 2017

I have the same or at least a similar infrequent issue on

Adobe Photoshop Version: 2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967  x64

Operating System: Mac OS 10.12.5

Unfortunately as long as you cannot reproduce the issue it may be hard to pinpoint the reason … and the only way I could reliably reproduce it was by involving ESTK.

I suspect it may have to do with dialogs in Adobe applications but maybe you can isolate the circumstances under which it happens for you.

There’s a Bug Report

...

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Community Expert ,
Jun 08, 2017 Jun 08, 2017

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I have the same or at least a similar infrequent issue on

Adobe Photoshop Version: 2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967  x64

Operating System: Mac OS 10.12.5

Unfortunately as long as you cannot reproduce the issue it may be hard to pinpoint the reason … and the only way I could reliably reproduce it was by involving ESTK.

I suspect it may have to do with dialogs in Adobe applications but maybe you can isolate the circumstances under which it happens for you.

There’s a Bug Report over at feedback.photoshop.com, maybe add your support if you think it is then same issue:

Photoshop: Hiding sometimes makes it irretrievable | Photoshop Family Customer Community

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Participant ,
Jun 09, 2017 Jun 09, 2017

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Thanks a lot. I try to isolate the workflow producing this problem and will report here. Yesterday the same thing happened with mail.app. So i guess its a generell macOS Sierra bug.

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