Libraries Panel not loading. Error: %DL_LIBRARIES_PANEL_NAME

[ArtbyGhori]

I had recently done a Windows restore to an earlier restore point and now I am not able to access the libraries panel inside After Effects. I only see a blank tab with the title %DL_LIBRARIES_PANEL_NAME.

I have uninstalled and re-installed After Effects but still no luck. I have also tried purging all Memory & Disk cache too.

Please help, thanks.

[Mylenium]

Nobody can tell you anything without exact system info or other technical details like exact version of AE or critical things like your network configuration. Clearly something is blocking this stuff here.

Mylenium

[ArtbyGhori]

Yes of course,

After Effects CC 2017 - 14.2.0.198

(System info screenshot attached)

This problem seems to be common for programs accessing CC. Photoshop guided me to Photoshop com.adobe.preview.loader extension could not be loaded saying extension was not properly signed. I followed instructions and removed the folders manually as well. Still doesn't work.

[ArtbyGhori]

Update:

I had to undo the system restore and bring it back to its original state in order to get it to work.

[ManjotSingh]

Download new Adobe CC desktop app it will be solved now

[repete0666]

Still no luck getting libraries back on this machine, which is weird because everyone else here using the same version and machine, still have their library panel.

Anyone have a fix for this?

I have uninstalled Illustrator and reinstalled it twice and it restores the previous problem, also restored my machine to two different restore points and still no luck. Last resort will be complete uninstall of all software, delete all creative cloud folders and reinstall.

[ManjotSingh]

I am facing the same issue after upgrading windows Kindly help http://prntscr.com/nhapmc

[repete0666]

After many attempts there was no fix for this and the technicians didn't have an answer. Since I use the libraries tab often, as painful as it was, I had to wipe the hard drive and reload everything but at least now the libraries tab works great.

[ManjotSingh]

Thanks for explaining this , It will be very time wasting process , but I have to do. Can you tell me did you updated new windows , Because it happened after updating last windows 10 major update.