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Can't place a shape in the iOS app

Explorer ,
Jun 10, 2017 Jun 10, 2017

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Hi,

I've downloaded the the Illustrator Draw for iOS (iPhone 7Plus) and having problem placing a shape. It says I have to double tap, but nothing happens after I do, the shape is still gray, and in the transform mode.

I've also have the app on my G-Pad android device, where it's working perfectly, the only drawback is that androind app isn't app to date with iOS, but that's another issue.

Did anyone encountered this issue on iOS, or on iPhone in specific?

Appreciate your response,

Best regards.

[Moved from the Illustrator forum to the illustrator Draw mobile app forum by moderator]

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correct answers 1 Correct answer

Adobe Employee , Jun 11, 2017 Jun 11, 2017

Hi Vadim.

The only thing I can think of.... You don't, by any chance, have the eraser selected instead of a brush do you?

Sue.

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Adobe Employee ,
Jun 11, 2017 Jun 11, 2017

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Hi Vadim.

The only thing I can think of.... You don't, by any chance, have the eraser selected instead of a brush do you?

Sue.

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Explorer ,
Jun 11, 2017 Jun 11, 2017

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Thank you, apparently that was the issue lol

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Adobe Employee ,
Jun 11, 2017 Jun 11, 2017

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Vadim.

Oh good. I'm glad it was so easily solved.

Sue.

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