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For some reason, there is a transparent box behind my artboard that shows up on a certain file.
The file is being shared between PC's and the Mac I am using.
Is there a solution to this, or is it just a bug?
Thank you.
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Please tell us which Adobe software you are using so this can be moved from the nontechnical Lounge Forum to the proper forum for help.
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Photoshop CC 2017
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If it's Illustrator, turn off the Transparency Grid in the View menu. Are you in Illustrator?
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No, this is in Photoshop
[Moved from Lounge to Photoshop General Discussion by Moderator.]
.
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Can you show a screen shot that includes the entire application with your layers palette open?
Or create a layer beneath the layer your screen shot shows > Fill that layer with a white background.
Moving forward when you create a new document, select white for background rather than transparent.