Lr 2015.10.1 crashing during develop

[ulissescosta]

Good evening folks.

Recently I signed the creative cloud and updated Lightroom on my Notebook. Since then, every time I used one of the tools (brush, radial filter or gradient) the system crashs and the computer restarts by itself.

It never occurred before.

My system:

Windows 10 x64

RAM 8gb

Intel

I tried uncheck use graphics processor and check use answer previews instead of originals for image editing, but none of them worked.

Sorry because my bad English, but Portuguese is my mother language, not English.

TKS all.

[Mohit Goyal · Accepted solution]

Hi ulissescosta,

Please share the crash log so that we can find the exact root cause of the crash.

How to find crash log in Windows: Photoshop Elements Editor Help | How to Find Crash Logs on Windows

Regards,

Mohit

[ulissescosta]

Hi Mohit Goyal, tks for your kindness

I found the error. Is in Windows 10. I will reinstal my OS and test again.

Tks a lot and sorry about the post.

[Mohit Goyal]

Great, your welcome.

Regards,

Mohit