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change payment method

New Here ,
Jun 12, 2017 Jun 12, 2017

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please, I can't contact support. Someone could let me know how I can change Payment from Paypal to credit card? Thank you very much

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correct answers 1 Correct answer

LEGEND , Jun 12, 2017 Jun 12, 2017

In the Creative Cloud app, click on the person icon:

Screen Shot 2017-06-12 at 8.20.44 PM.png

and then click on "Manage Account"

your web browser will take you to your account page, in the Plans and Products section,

click on "Edit Payment Details"

MtD

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LEGEND ,
Jun 12, 2017 Jun 12, 2017

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In the Creative Cloud app, click on the person icon:

Screen Shot 2017-06-12 at 8.20.44 PM.png

and then click on "Manage Account"

your web browser will take you to your account page, in the Plans and Products section,

click on "Edit Payment Details"

MtD

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New Here ,
Jun 12, 2017 Jun 12, 2017

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Thanks, But system give to me only the chance to add a payment method and not to pass from Paypal to credit card. Adobe says "contact us" for this problema but then I have only "forum" as contact option (no chat - no telephone)

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Community Expert ,
Jun 13, 2017 Jun 13, 2017

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According to the instructions here, to switch from Paypal to CC (or the reverse), you must contact them. The contact link appears to take you to the regular contact options.

See "Switch between credit card and PayPal" on this page:

Manage your Creative Cloud membership

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