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CS^ Extended Version Updates

New Here ,
Jun 13, 2017 Jun 13, 2017

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I have recently updated CS6 Photoshop Extended with current updates so I can import into Photoshop from my camera which is compatable with photoshop. The message I am getting is Canera Raw Cannot open this file. If you are attempting to open a raw file from a digital camera make sure you habe the ;atest camera raw updates installed via help > updates.

If the problem persists, check out the following link for more information http://kb2.adobe.com/cps/407/kb407111.html

Update have been installed unable to transfer as photoshop can not open in RAW files.

Any ideas?

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correct answers 1 Correct answer

Community Expert , Jun 13, 2017 Jun 13, 2017

Well, is it a RAW file or a plain tiff?

As

• you have decided to use an obsolete version of Photoshop and

• Sony has decided to release another RAW file format

you can use the free DNG Converter.

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Community Expert ,
Jun 13, 2017 Jun 13, 2017

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Good day!

You omitted to mention the Camera model.

If you prefer processing RAW images with ACR instead of the camera maker’s proprietary software you might want to petition them to allow shooting DNG so that Adobe does not have to play catch-up with each new camera model’s RAW format.

Please see for yourself which version of Camera Raw supports a camera and which version of Photoshop is compatible with that ACR version:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

https://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html

Using the free DNG Converter would be an alternative.

https://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows

https://www.adobe.com/support/downloads/product.jsp?product=106&platform=mac

Regards,

Pfaffenbichler

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New Here ,
Jun 13, 2017 Jun 13, 2017

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Camera Model is Sony RX10 Mark III checked on Adobe website camera is compatable

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Community Expert ,
Jun 13, 2017 Jun 13, 2017

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That camera is compatible with ACR 9.5.1 and Photoshop CS6 is compatible with up to ACR 9.1.1.

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New Here ,
Jun 13, 2017 Jun 13, 2017

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How do I open up a picture in RAW via photoshop as it only appears as TIFF DNG is installed

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Community Expert ,
Jun 13, 2017 Jun 13, 2017

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Well, is it a RAW file or a plain tiff?

As

• you have decided to use an obsolete version of Photoshop and

• Sony has decided to release another RAW file format

you can use the free DNG Converter.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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