Welcome to our community, Leaky
Sometimes we see that Captivate and whatever it is you are
trying to record are incompatible for some reason. Who knows why.
Phase of the moon perhaps? Sunspots?
Anyhoo, if you find that your application seems to fall into
that category, you may find you have better luck establishing a
remote desktop connection between the PC with Captivate on it and a
PC that can run the application while you are in remote control.
Rebooting the PC normally resolves the issue of the second
instance of recording. I'm surprised that is happening.
Cheers... Rick