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Hey,
ich habe mir ein Surface pro 4 gerade gekauft und dazu Photoshop geholt. Da ich viel herum probiert habe, ist mir aufgefallen, dass jedes mal wenn ich den "Smart Radius" benutzen möchte, mir eine Fehlermeldung gezeigt wird in der steht das Photoshop nicht mehr funktioniert. Wie kann ich das Problem beheben? Danke schon mal im voraus
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Hi Marcwolek,
Could you please let us know which version of Photoshop are you using and on which operating system?
To restore preferences quickly using a keyboard shortcut: Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you startPhotoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
Regards,
Sahil
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Thanks Sahil.Chawla,
I will try you idea. My operating system is Windows 10 and I use Photoshop CC (latest Version)
Regards,
Marcwolek
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marcwolek wrote
Hey,
I have just bought a Surface Pro 4 and Photoshop. I noticed, that every time when I use "smart RADIUS", an error message will be shown, and Photoshop crashes. How can I fix the problem? Thanks in advance.
Is this issue fixed? If I understand you correctly, checking 'Smart Radius' in Select & Mask' causes Photoshop CC to crash on your Surface Pro 4?
If this has started happening since a recent update, then it might be due a bug. See this thread
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Yes it is fixed. Every time I open 'Select & Mask' and 'smart Radius' my Photoshop will crash.
I've got Photoshop for not so long, so I didn't have to update it so far.