Copy link to clipboard
Copied
I used After Effects and Media Encoder to import Panasonic GH5 10-bit 4:2:2 4K files to export them as DNxHR 1HQX 10-bit 4:2:2 4K so I could use them on any progfram and play them back fine. This worked fine until the update. Now I only get a black screen with no audio or video and they don't work in either. These were the only programs I had that could actually play them back so I could edit them. I need to edit them soon as, so may just rollback to the previous version which worked.
Hi DMMax,
Sorry about this. We should see some improvement for this issue on the next update. Let us know if you need further info.
Thanks,
Kevin
Copy link to clipboard
Copied
There have been some odd issues with the Creator's Update and GPU's. You might try rolling back your drivers a few versions until you find one that works (or update if new drivers are out).
Copy link to clipboard
Copied
Hi DMMax,
Sorry about this. We should see some improvement for this issue on the next update. Let us know if you need further info.
Thanks,
Kevin
Copy link to clipboard
Copied
Hi,
has this been fixed in yesterday's update?
Premiere now supports the 10bit files - in the AE change logs no word about GH5 10-bit 4:2:2 or such.