Lr 2015.10.1 crashing

[Spazmier]

Since the latest update, I have found that Lightroom CC crashes frequently/randomly.  Anyone else have this problem?  (Mostly in the Develop module).  Haven't had this problem previously.

Here is my crash report from the Event log:

Faulting application name: lightroom.exe, version: 6.10.1.10, time stamp: 0x591f413f

Faulting module name: atio6axx.dll, version: 22.19.162.4, time stamp: 0x58fea0ad

Exception code: 0xc0000005

Fault offset: 0x0000000000f936f7

Faulting process id: 0x14e00

Faulting application start time: 0x01d2e4b4a671547e

Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe

Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\atio6axx.dll

Report Id: 07efd886-dd04-47cb-9987-c808fc78fbca

Faulting package full name:

Faulting package-relative application ID:

Here is another crash log:

Faulting application name: lightroom.exe, version: 6.10.1.10, time stamp: 0x591f413f

Faulting module name: atio6axx.dll, version: 22.19.162.4, time stamp: 0x58fea0ad

Exception code: 0xc0000005

Fault offset: 0x0000000000f936f7

Faulting process id: 0x153e8

Faulting application start time: 0x01d2e4adc3099724

Faulting application path: C:\Program Files\Adobe\Adobe Lightroom\lightroom.exe

Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\atio6axx.dll

Report Id: e455c583-ce77-43c1-9dfc-5a6cf1c238d8

Faulting package full name:

Faulting package-relative application ID:

[Mohit Goyal]

Hi Spazmier,

Have you also made any other changes as well like any new plugins installed with the latest update of Lightroom? You may try few things to fix this issue.

1. Reset the Lightroom preferences back to defaults, refer: Preference file and other file locations | Lightroom CC and 6

2. Turn off the GPU from Lightroom preferences and check.

     Open Lightroom > Edit menu > Preferences > Perfomance tab > Uncheck GPU > Restart Lightroom.

Let us know if that helps.

Regards,

Mohit

[Spazmier]

Thank you for your quick response.  I am hesitant to change my preferences...As I may not remember all of the changes/tweaks I have made over the years.  However, I will do so if I must.,

I have disabled the GPU for now, and will see if the crashing continues.  If not, then will there eventually be a fix so I can still use my GPU?  I know this enables a few features.

Thanks

Steve

[Per Berntsen · Accepted solution]

You seem to have an AMD graphics card, so take a look at this:

Re: Lightroom crashs

[Spazmier]

Thanks again for the quick response/support.  I will look into updating (or downdating) my video driver.  I will post back here when I have results.

Steve

[Spazmier]

Looks like the updated video driver has done the trick.  I haven't had a crash since.  Thanks for the help!!