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Sync error for LR web

New Here ,
Jun 15, 2017 Jun 15, 2017

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Hello, I do have some sync errors concerning only two or three pictures in a given collection.

I do not find the way of uploading again these pictures only.

LR memorizing the way it synchronized the picture before and keep duplicating the sync error even if I ask for a new sync of the collection.

in the LR preferences, it shows the sync error but offers no way of fixing it.

Thank you for your help

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correct answers 1 Correct answer

Enthusiast , Jun 20, 2017 Jun 20, 2017

If I am understanding correctly, you have a few images stuck in a bad sync while the remaining images in collection are synced correctly.  Try removing the images from the synced collection. Wait until completion. Then add them back again and see if they sync correctly. If this doesn't work, try deleting from the web side: click on checkbox of image and then delete at top menu. then add again.

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Community Expert ,
Jun 16, 2017 Jun 16, 2017

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Adobe Employee ,
Jun 20, 2017 Jun 20, 2017

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Moving to the Lightroom forum

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Enthusiast ,
Jun 20, 2017 Jun 20, 2017

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If I am understanding correctly, you have a few images stuck in a bad sync while the remaining images in collection are synced correctly.  Try removing the images from the synced collection. Wait until completion. Then add them back again and see if they sync correctly. If this doesn't work, try deleting from the web side: click on checkbox of image and then delete at top menu. then add again.

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New Here ,
Jun 20, 2017 Jun 20, 2017

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Thank you joefry99,

The web deleting and re-synced worked.

Thank you again for your help...`

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