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Blur commands are STILL causing file corruprions

Contributor ,
Jun 16, 2017 Jun 16, 2017

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Over the last two weeks I've had two files become irreparably corrupted* by using blur commands.

This is a fault which has been happening regularly for years - i first encountered it about 6 years ago. Is there still no fix!

*Large blocks have been punched out of all layers/channels. Quitting before saving makes no difference.

Files aren't that big 4000px and there aren't that many layers (about 20). No smart objects in the 2nd. Firstly on a MacMini, then secondly on a brand new iMac. Latest version of CC on both.

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correct answers 1 Correct answer

Community Expert , Jun 16, 2017 Jun 16, 2017

Hi

You may want to add to this one (or at least reference it if starting a new)

Photoshop CS5: Problem with files and layers becoming corrupt | Photoshop Family Customer Community

Dave

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Adobe
Community Expert ,
Jun 16, 2017 Jun 16, 2017

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I seem to remember threads on this (or a similar) issue that was supposedly fixed but seemed to recur for some, have you searched

Photoshop | Photoshop Family Customer Community

yet?

If you should have found none have you posted a report over there?

What have you done for trouble-shooting so far?

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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Contributor ,
Jun 16, 2017 Jun 16, 2017

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Hi C pfaffenbichler.

Troubleshooting is little use as it's happened on at least 3 of my personal computers  - plus 2 studio machines (I freelance). So it's not system specific (but possibly mac specific). None of the machines have plugins etc interfering with them.

It's a particularly big PITA because it often corrupts not only the file you're working on but also the other files that you have open.

I'll file a bug report again 😞

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Community Expert ,
Jun 16, 2017 Jun 16, 2017

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Which Blur Filters were affected – Gaussian Blur or others, too?

I'll file a bug report again

Hopefully that will get some attention from Adobe personnel.

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Contributor ,
Jun 16, 2017 Jun 16, 2017

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Almost always Gaussian Blur. But once Motion Blur. And possibly once Median.

Thanks for the report

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Community Expert ,
Jun 16, 2017 Jun 16, 2017

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Hi

You may want to add to this one (or at least reference it if starting a new)

Photoshop CS5: Problem with files and layers becoming corrupt | Photoshop Family Customer Community

Dave

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