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How to reinstall CS6 from my back up HD to my repaired iMac??

Community Beginner ,
Jun 16, 2017 Jun 16, 2017

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My iMac has just been repaired.

It has had a clean install so I have to install my back up to this computer again.

How do I do this?

If I just try to set back CS6 in Programs I get an error 16 code.

What is the best way to do this?

Since I once bought CS4 and upgraded it to CS6 through the years I don't know my exact code.

Regards

Job Boersma

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correct answers 1 Correct answer

Community Expert , Jun 16, 2017 Jun 16, 2017

You must do a new install, not a restore from a backup

Download & Install instructions https://forums.adobe.com/thread/2003339

-and many help and download links https://helpx.adobe.com/download-install.html

-kglad links in reply #1 here https://forums.adobe.com/thread/2296468 may help

-you will need to enter your original serial number during install for non-Cloud programs

To install an upgrade version you must have BOTH your new and old serial numbers

Lost information - see reply #1 in https://forums.adobe.com/thread/2008767

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Community Expert ,
Jun 16, 2017 Jun 16, 2017

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You must do a new install, not a restore from a backup

Download & Install instructions https://forums.adobe.com/thread/2003339

-and many help and download links https://helpx.adobe.com/download-install.html

-kglad links in reply #1 here https://forums.adobe.com/thread/2296468 may help

-you will need to enter your original serial number during install for non-Cloud programs

To install an upgrade version you must have BOTH your new and old serial numbers

Lost information - see reply #1 in https://forums.adobe.com/thread/2008767

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Community Beginner ,
Jun 16, 2017 Jun 16, 2017

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Many thanks!

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