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After effects toolbar has become undocked and can't be redocked. Have reinstalled 5 times with same result.

Community Beginner ,
Jun 16, 2017 Jun 16, 2017

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I opened After Effects and noticed that the Toolbar was missing ... went to the windows drop down and activated it but it just appears as a white bar. and cannot be docked. I have reinstalled 5 times with the same result. When I uninstall AE there is the prompt to delete user preferences ... which I click on then it uninstalls the program ... but when I reinstall it still has all of the preferences installed ..... WTF.

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correct answers 1 Correct answer

Community Expert , Jun 16, 2017 Jun 16, 2017

Go to Windows > Workspace and select another workspace to see if the toolbar works as expected.

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Community Expert ,
Jun 16, 2017 Jun 16, 2017

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Go to Windows > Workspace and select another workspace to see if the toolbar works as expected.

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Community Beginner ,
Jun 16, 2017 Jun 16, 2017

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Just remains as a useless blank white bar across the screen

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Community Expert ,
Jun 16, 2017 Jun 16, 2017

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Try to delete the preferences using this method: Launch After Effects and immediately hold Ctrl+Alt+Shift. You will be prompted to delete After Effects Preferences.

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Community Beginner ,
Jun 16, 2017 Jun 16, 2017

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Darn .... Ya I will do that ..... Forgot about that trick ..... Got flustered with a Friday night deadline!!! Thanx Jose!!!

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Community Beginner ,
Jun 16, 2017 Jun 16, 2017

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OK .... I just set it to open all panels and that rectified the issue!!!! Thanx a bunch !!!!

Still concerned that I can't get a clean fresh install .... that usually rectifies these things!!

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