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Lightroom 5 issues with NEF files....HELP

New Here ,
Jun 17, 2017 Jun 17, 2017

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My computer crashed last week and I had to reinstall Lightroom 5.  I had no issues with it prior to my computer issue, but now with all NEF files, I have the message "preview unavailable for this file".  I can see all of the NEF files on my computer, and on Photoshop with no issues.  I thought that when I had originally purchased the Lightroom 5 software, that there was a setting in Lightroom that I needed to change in order for the NEF files to show previews just like a JPG file would.  Is there a setting in Lightroom or software that I need to download in order for Lightroom 5 to recognize these files?  I am definitely an amateur when it comes to any ediiting software, as I just use it as a hobby.  Any help would be greatly appreciated!

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correct answers 1 Correct answer

LEGEND , Jun 17, 2017 Jun 17, 2017

The update to 5.7.1 should solve your problem.

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LEGEND ,
Jun 17, 2017 Jun 17, 2017

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It depends on what camera you are using, but you should at least update (it's free) to version 5.7.1 to see if that solves the problem.

Download Photoshop Lightroom

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New Here ,
Jun 17, 2017 Jun 17, 2017

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Nikon D5300 is what I have.

Sent from my Verizon, Samsung Galaxy smartphone

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LEGEND ,
Jun 17, 2017 Jun 17, 2017

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The update to 5.7.1 should solve your problem.

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New Here ,
Jun 18, 2017 Jun 18, 2017

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Thank you!  Will see if this works!

Sent from my Verizon, Samsung Galaxy smartphone

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New Here ,
Jun 18, 2017 Jun 18, 2017

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That worked! Thank you so much!!

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Community Expert ,
Jun 17, 2017 Jun 17, 2017

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tmlroom  wrote

Nikon D5300 is what I have.

Cameras supported by Camera Raw

The table at the link above shows that your camera has been supported since Lightroom 5.3.

When you re-installed Lightroom 5, it probably put you back to version 5.0. As dj_paige says, update to 5.7.1 and you will be able to open your Raw files.

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New Here ,
Jun 18, 2017 Jun 18, 2017

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Thanks!  Will see if this resolves the issue! 

Sent from my Verizon, Samsung Galaxy smartphone

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