Copy link to clipboard
Copied
Im trying to figure out where I am failing on my requirements to use photoshop.
Model Name: MacBook Pro
Model Identifier: MacBookPro9,2
Processor Name: Intel Core i5
Processor Speed: 2.5 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Boot ROM Version: MBP91.00D3.B0C
SMC Version (system): 2.2f44
Intel HD Graphics 4000:
Chipset Model: Intel HD Graphics 4000
Displays:
Color LCD:
Display Type: LCD
Resolution: 1280 x 800
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Revision ID: 0x0009
Displays:
Color LCD:
Display Ty
Mirror: Off
Online: Yes
Built-In: Yes
Copy link to clipboard
Copied
What version of OSX? I have the same model MBP and no problems running CC 2017.
OSX 10.10 is the minimum.
Copy link to clipboard
Copied
10.9.5.
Copy link to clipboard
Copied
So you're not failing on hardware. It's on the operating system.
Copy link to clipboard
Copied
Every time I go to update OS it says it's installed. haha I'm not sure techy so I'm a little lost.
Copy link to clipboard
Copied
OS X 10.9.5 is probably looking for an update to OS X 10.9.x. You're on the latest update for 10.9.x so there's no update.
However, you can upgrade to newer versions of OS X. Photoshop requires 10.10+.
You can upgrade for free
Copy link to clipboard
Copied
I click on the link, and i go to upgrade now but when I do it says its installed already.
Copy link to clipboard
Copied
So two options:
Upgrade to 10.12.5 which is free, or use CC 2015.5 which will run on 10.9
Copy link to clipboard
Copied
I have one incompatible update and its iPhoto, is that what's holding it back or something?
Copy link to clipboard
Copied
What is the exact error message. Can you post a screenshot?
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Ah. Look in Applications for an app called Install Sierra or something like that. Bear in mind that you may need to buy all new applications, it's a very big change. Make sure your backups are good, and up to date.