Camera problem save/open file

[PauloPina]

When I save my file and open the camera again it goes to the upper left side.

Any solution?

It looks like a bug.

Thank you

[kglad]

you'll need a better description of the problem whether you want help or you want to report a bug, Feature Request/Bug Report Form

a step-by-step way to reproduce the problem so others can see it is necessary, unless you've rediscovered a known issue.

[PauloPina]

Thanks kglad!

The steps of the problem:

- I make a centralized animation using the camera-zoom

- I close the file

- I open the file

- The animation leaves the center, getting to the left side

* But it is not always that it happens

[kglad]

what's a 'centralized animation'?

[Colin Holgate]

Keep looking for what makes it go wrong only sometimes. I tried it and placed some animations off to the left, used the camera to make it be centered, saved, closed, reopened, and still it was in the center.

Hopefully there's a particular action that causes it to not work.

[nitins41702265]

Hi PauloPina,

We are able to reproduce the issue and working to fix it. In the meantime, as a workaround, if you are using camera in a project, please make sure it is enabled while save and closing the fla file. Please don’t save a fla file with camera in disabled state.

[UDESCO · Accepted solution]

Hi,

Fix for this bug is now available with the latest Animate update (16.5.1.104). You can install this update using the Creative Cloud desktop application. Please try it out and let us know if you still face any issues.

If the update does not show automatically, click on the gear icon at top-right corner of the Creative Cloud application and choose 'Check for App Updates'.