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Lightroom CC won't import raw images from Canon ds R.

New Here ,
Jun 19, 2017 Jun 19, 2017

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One of my assistants for weddings just got a Canon ds R.  The raw files are HUGE.  I have Lightroom CC and it is updated.  What do I need to do to import these raw images into my Lightroom?

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correct answers 1 Correct answer

LEGEND , Jun 19, 2017 Jun 19, 2017

https://forums.adobe.com/people/Axel+Matt  wrote

As dj_page said, the Canon 5DS R is supported by Lightroom 6 or 2015CC.

You have LR 5.7.1. This is the latest version of Lightroom 5. You'll get no free updates anymore.

you have to pay for an update to Lightroom 6 or Lightroom CC.

Or you can use the FREE Adobe DNG Converter to convert your RAW to DNG  and then import the DNG into LR 5.7.1

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Adobe Employee ,
Jun 19, 2017 Jun 19, 2017

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Moving to Photoshop Lightroom

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LEGEND ,
Jun 19, 2017 Jun 19, 2017

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Do you mean the Canon 5DS R? If so, that is supported by Lightroom 6/Lightroom CC 2015 or later.

Please state the exact version number of your Lightroom (go the Help->System Info). If you have the proper version of Lightroom, you shouldn't have to do anything special to import the photos into LR.

If you have version 6.0/CC 2015 or later and it's not working, then please explain in a lot more detail what happens when "Lightroom CC won't import raw images", and quote the exact complete unedited word-for-word error message.

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New Here ,
Jun 19, 2017 Jun 19, 2017

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When I try to import.....images says "preview unavailable for this file"  Then when I import......it says "files not recognized by raw format support in LR (326).  Tells me to check for updates and then it tells me I have all updates.

Version 5.7.1  994254

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Community Expert ,
Jun 19, 2017 Jun 19, 2017

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As dj_page said, the Canon 5DS R is supported by Lightroom 6 or 2015CC.

You have LR 5.7.1. This is the latest version of Lightroom 5. You'll get no free updates anymore.

you have to pay for an update to Lightroom 6 or Lightroom CC.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.5 - Nik Collection 6.8 - Topaz Photo AI 2

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LEGEND ,
Jun 19, 2017 Jun 19, 2017

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https://forums.adobe.com/people/Axel+Matt  wrote

As dj_page said, the Canon 5DS R is supported by Lightroom 6 or 2015CC.

You have LR 5.7.1. This is the latest version of Lightroom 5. You'll get no free updates anymore.

you have to pay for an update to Lightroom 6 or Lightroom CC.

Or you can use the FREE Adobe DNG Converter to convert your RAW to DNG  and then import the DNG into LR 5.7.1

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