Adobe gives the option to install the Tutorial Player iPad app on your iPad to be able to communicate with your Photoshop on the laptop. Therefore, you have to do 'something' in Photoshop which I did and then ... through a link install the Adobe Tutorial Player from the (Apple) App Store and take it from there.
Thanks for answering my question. This, however, does not solve my issue.
The issue is the commucatuon between Photoshop on my laptop and the Tutorial Player iPad app on my iPad. Adobe has a Help page with a link to this app, but this is not available in the Dutch and US (Apple) App Store.
Who can help me getting this app in the way Adobe means ... ?
Yep, that is also the idea I have. But in March 2017 Adobe mentions this in their Help sites and in Photoshop there is an option in which you can communicate with this app ...
this is not uncommon for adobe. their website is (what appears to me) a sprawling, difficult-to-control and illogical construct.
<personal rant>
for years adobe had a link to allow users to report bad links. but that link was a bad link and adobe's solution (after i, and probably others, complained frequently) was to remove that link.
Hum, then I'd best call them somewhere tomorrow life and see what information they give me. I will come back tomorrow and, hopefully, with a real answer which helps me.
And maybe an Adobe staff member is reading and helping me through this forum ...
Calling with the experts from Adobe (and I did talk to two different professionals) does not solve my issue. Their final advice was to wait untill Adobe experts following this conversation come up with an answer which works or to call the marketing department of the head office ...
I did make an effort to reach the marketing department and was very unhappy to find out that it is almost impossible to come intomcontact with them. This I find very special to say at least. My experience in leading an organisation with over 4,000 professionals that this is highly peculiar, to say at the least.
This seems thus a blind end. I am irritated and stupified and have no idea what to do next.
Hopefully, Jeff, the Forum members might find a solution. Better though, you have access to the Adobe Tutorial Player iPad app through your professional contacts. 🙂
If it isn't in the App Store, stop looking, it isn't ANYWHERE. It doesn't exist (not any more). Apple's system is very simple: all apps come from the app store, you can't download them anywhere else.
I do believe you, but ... how can it be that Adobe still publishes this as a perfect solution for the communication between the iPad and the Photoshop program on my laptop? And isn't there someone who has this app?
For such a professional company as Adobe is, this is quite disappointing and unprofessional. So, should I give up of what should I do? Someone will have this app?
I hate this answer, because it feels like giving up. Let's hope that the Adobe professionals realise that this way of dealing with these kind of issues does not help seeing them as professionals ... thanks and all the best. Luc
It is giving up. Give up. The world of software is transient and things quickly are forgotten and go away. Yes, it is horrible and irresponsible, I agree. But give up and find a different battle.
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