Capture Stopped Working AGAIN

[bf24053548]

I am a student and use a Sony HDR FX1 camera among others. 

2 or so updates ago - the capture functionality went bad and wouldn't connect, and then they fixed it.

I haven't used this camera for some time, but do use it occasionally to pull old footage from tapes and some other shoots.

Regardless - the Capture is not functioning again with the previous update to today's 2017.1.2 update.

Choose file - Capture.  Connect camera and turn on - "Device not connected"

I need to get this to work and don't want the nightmare of going back 2 updates.

Help welcomed!

[kulpreet singh]

Hi bf24053548,

I am sorry for this frustrating experience.

Have you tried these troubleshooting steps: Can't capture DV, HDV video in Premiere Pro

In which version of Premiere Pro you were able to capture without any trouble?

Thanks,

Kulpreet Singh

[bf24053548]

I have gone through the suggestions in the troubleshooting steps without any success.

I am pretty certain it worked prior to the update which changed the placement of the titling panel (the last big update).

[bf24053548]

When it works - it has always worked well for me and it was nice not to have to pay for a feature which I should already have.  That said however, thank you for the suggestion to try to get me up and rolling.

[Peru Bob]

bf24053548  wrote

it was nice not to have to pay for a feature which I should already have.

HDVSplit is free.

[bf24053548]

I only see a PC version - not Mac.  Are you aware of an alternate version; I was unable to find.  Thanks.

[Ann Bens]

Ah did not say you are on a mac. Alas no mac version.

[bf24053548]

I replied with feedback to your questions - do you have any further direction?  I have also put in a bug report without hearing any response.

[kulpreet singh]

Hi bf24053548,

I am sorry that you still experiencing this issue.

I replied with feedback to your questions - do you have any further direction?

You said that it (capturing) used to work with the previous version of Premiere Pro.

I would suggest you to install the previous version of PPro. FAQ: How do I reinstall a previous version of Premiere Pro?

I have also put in a bug report without hearing any response.

Thank you, for submitting a Bug Report for this. I don't think our Engineering team replies to every Bug report, but they definitely look into every Bug Report.

Thanks,

Kulpreet Singh

[Ann Bens]

Premiere has always been a bit of a pain when it comes to capturing tapes.

Use HDVSplit instead.