Blue spinning wheel every time I cursor over the menu and tools in InDesign

[Design_mom]

When I updated to InDesign CC 2017 every time I start up the windows blue processing wheel spins endlessly when I hover over the menus. I can make minor edits to the file But as soon as I use the main menu I get the flickering spinning wheel. I think it is linked to the creative cloud libraries.

Has as anyone else had this issue

thanks!

[kglad]

reset your preferences -   https://forums.adobe.com/thread/526990

[Design_mom]

Thanks, I tried that, no luck.

[kglad]

did you successfully reset your preferences?

[Design_mom]

Yes I did reset. I still get the spinning wheel. I have had to reinstall the 2015 version for the time being while I continue to troubleshoot.

[Sheena Kaul]

Moving to InDesign​

[SanyamTalwar · Accepted solution]

Can you please provide the following information to help me investigate the issue

• OS
• System configuration
• Reproducible Steps – What were you doing when InDesign crashed?
• Error snapshot or video recording of the issue?
• Is the issue related to a specific document? If Yes, Can you please provide the document?
• Is the file located on network location? If Yes, Is the issue reproducible if you open the document locally?

Please send the files/assets to santalwa@adobe.com

Regards

Sanyam Talwar