Canon EOS 80D Won't shoot tethered

[trisham5675962]

No buttons can be pushed on the camera while I am tethered using Lightroom CC. I can however capture pictures using Canon's Digital Photo Professional 4 without any problems. Any suggestions?

[JP Hess]

Your camera requires at least Lightroom CC 2015.6 or Lightroom 6.6 or newer. What exact version of Lightroom CC do you have installed? Please don't say that you have the latest version. Some people assume they have the latest when in fact they don't. I want to know what version number is installed.

[trisham5675962]

CC 2015.10.1 - Apparently I have to have the Canon Utilities completely disabled. How would I do that?

[JP Hess]

Sorry, I can't help you with that one because I don't know. Hopefully, someone else will have the answer.

[trisham5675962]

I think that is probably the problem. Once I get that taken care of, I'll know if there is a LR problem or not. Thank you for taking the time to respond. I really appreciate it.

[John Waller · Accepted solution]

Which operating system?

Disabling Canon Utilities usually means ensuring that the Canon software does not automatically launch when you connect your camera. How to do that depends on your operating system.

How to disable the automatic launch of EOS Utility - Mac -- RAW, Post Processing & Printing in photo...