Free 7-day trial expired after less than 24 hours

[csillae33742704]

Hi, I started the 7-day trial yesterday, but as I wanted to open Illustrator today, it said that the trial version is expired. It is clearly a mistake, because it hasn't been even a day since I started it.

I saw that others have this problem as well (and no, the link in my case is not helping either).

How can I make it work so that I can finish the 7 days?

[himanshug25004757 · Accepted solution]

HI csillae33742704,

I understand that you are not able to use the CC apps in the free trial period. I would like to tell you that this might be just because you have already used the trial version with this email id because the trial version works for a limited duration and is associated with user's email id. Thanks!

Regards

Himanshu Gupta

[Sheena Kaul]

Hi Csilla,

In addition to the response above, please also see Update on Creative Cloud Trials | Adobe Customer Care Team

Let me know if you need any other help.

Regards,

Sheena