raw files on LR 4.3

[anthonym85446744]

I have purchased a new camera whose raw files are not supported by LR 4.3 which is installed on my Mac. I am unable to download the PNG converter as my Mac does not recognise this type of file. On Adobe's site I can find no mention or possibility of updating 4.3 so that I can import the raw files from my new camera, which by the way, is supported by creative cloud's LR.

[Jeff Arola]

Hi,

What version of mac os x are you using?

What make and model camera are the files from?

[anthonym85446744]

Hi there, I'm using 10.10.5 Yosemite. My camera is the Olympus E-M5 mark ll. Elsewhere I have seen that this camera is included in Adobe updates, I can't see how I can download the relevant update. Thank you for replying.

[Jeff Arola · Accepted solution]

You won't be able to update LR 4 to read those camera raw files.

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

You would need to have LR 6 or Lightroom CC 2015 in order to be able to process those orf files.

Anyway that withstanding you can use the adobe dng converter to convert the Olympus E-M5 mark ll orf files to dng copies which then LR 4 should read.

Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 9.10.1

Camera Raw: How to use Adobe DNG Converter - YouTube

[anthonym85446744]

Thanks for the info. As I said in a previous post my Mac does not recognise the disc image, when downloading the DNG converter. So I'm unable to open the download.

[dj_paige]

Disk image? It's just a file you would have to download. And it sounds like you downloaded the wrong thing, there is no "disk image". Please try again to download the Adobe DNG Converter.

[Jeff Arola]

What browser are you using to download the dng converter?

Your sure you were downloading the mac version which is a dmg file and not the windows version which is .exe file?

You tried the dng 9.10.1 converter i linked to?

Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 9.10.1

So after downloading the above 9.10.1 dng converter dmg you go to your downloads folder, double click on the

DNGConverter_9_10_1.dmg and get that message?

If you right click on the DNGConverter_9_10_1.dmg and click Open With, is the DiscImageMounter.app listed as the default?

[anthonym85446744]

I have solved the problem - my normal browser is Firefox - which for some reason was unable to download the DNG converter. By switching to Safari I was able to download the programme straight away. Thanks very much for your invaluable advice.,