MacOS Sierra Freezes after opening Acrobat DC

[jaredw28044367]

When I open a pdf or open Adobe Acrobat Pro DC (running 2015 Release (Classic) Version 2015.006.30306) on my Macbook Pro running MacOS Sierra Version 10.12.5 it will respond for about 30 seconds and then I just get the spinning beach ball.  I then have to force quit Adobe Acrobat Pro DC.  Any help is appreciated.

[Adorobat · Accepted solution]

Hi jaredw28044367,

As per the issue description mentioned above, Acrobat DC freezes when opening a pdf file on Mac, is that correct?

Try troubleshooting steps mentioned in the following link:

Troubleshoot Mac OS 10.x system errors, freezes | Adobe software

Keep us posted with the results.

Shivam

[jaredw28044367]

This worked, thanks!!  I appreciate the quick reply!

[pixelzombie]

Which step was it that fixed your problem?

[Tom Graf]

doesn't work with HighSierra