• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

InDesign Freezing

New Here ,
Jun 21, 2017 Jun 21, 2017

Copy link to clipboard

Copied

My InDesign CC 2017 (the latest version) is locking up when I try to add or delete pages. Any fix?

Views

281

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 21, 2017 Jun 21, 2017

Copy link to clipboard

Copied

Hi tinaf,

Please check if the same thing is happening with other files or new files?

If yes , please reset preferences for InDesign

For details click here Troubleshooting 101: Replace, or "trash" your InDesign preferences

Regards

Srishti

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 22, 2017 Jun 22, 2017

Copy link to clipboard

Copied

None of these recommendations worked. I even had my husband try who is a network engineer for a major university.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 22, 2017 Jun 22, 2017

Copy link to clipboard

Copied

The preferences were deleted as instructed and InDesign still crashes. I am so incredibly frustrated.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 22, 2017 Jun 22, 2017

Copy link to clipboard

Copied

LATEST

Hello TInaf996137,

In order to look into the issue, we would like to understand few things from you that would be helpful.

Which Operating System are you working with?

Is it the issue with InDesign CC 2017 or CC 2017.1?

Is it happening with a particular document? Or does it happen with every document you create or open in InDesign?

Is the document you are trying to add of delete pages stored on a network location?

Is it intermittent or happens consistently?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines