How to chat with the photoshop support team?

[lamh75432225]

How to chat with the photoshop support team?

[Mohit Goyal]

Hi lamh,

You can refer the below support link to chat with Photoshop support team.

support

Also, you can discuss your issue here on the forums and we will try our best to help you.

Regards,

Mohit

[lamh75432225]

i can‘tclick to chat room？

[Mohit Goyal]

Please try the different browser( Chrome, Safari Or Mozilla) and check if that helps.

Regards,

Mohit

[lamh75432225]

I just want to ask the support team about the my free photoshop situation.

i download it on 8-6-2017, it should not be used now, but i found that i still can use it. could you let me know what happen?

[Mohit Goyal]

The Trial time for all the CC applications changed to 7 days instead of 30 days.

Thanks,

Mohit

[lamh75432225]

Yes, I know it just 7 days, but why i still can use it?

[Test Screen Name]

if your problem is that the trial ended early support cannot help you. They support only paying customers anyway. but you say you downloaded over 2 weeks ago!

[Janet27840005egpj]

I have a problem...my paint tool has stopped working on my tiff file. it works fine on other files and did work fine yesterday but i cannit paint on my image and no idea why

[Derek Cross]

It would be better if you started a new thread, rather than post on this five-year-old one.

When you do post, describe your problem, and indicate your version of Photoshop and OS and how much RAM and spare hard disk capacity you have.

Also, have you reset your Photoshop preferences, which often sorts out issues?

[Ged_Traynor]

@Derek Cross you beat me by 15 seconds 😉

[Ged_Traynor]

@Janet27840005egpj you're replying to an unrelated thread, it would be better if you posted your issue in a new thread, please provide more detailed information as in, your computer system specs, OS and Photoshop versions and a screenshot of the Photoshop interface with all the pertinent panels opened would help.