No fonts in file getting font warning?

[thegoframe]

I'm taking a file from illustrator (v21.1.0) exporting as Tif and taking into photoshop (v2017.1.1) to flatten.

Illustrator file has no live fonts:

Getting this "alert" in photoshop when file is opened to flatten:

perplexed

[Sahil.Chawla · Accepted solution]

Hi thegoframe,

Was that illustrator file created on a different computer? Because the issue could be that your computer doesn't have the fonts that were used in while creating the illustrator file.

Also, could you please have a look at this article Fonts used in some text layers not available...

Regards,

Sahil

[thegoframe]

For reference using the other link

My system info MAC OS 10.12.4, Universal Type Client 6.1.0 (Extensis)

Deactivating plugin "ExtensisFontManagementPSCC2017" eliminated issue.

Thanks.

[thegoframe]

File was created on another computer.  Fonts outlined, general processing, and resaved on my computer.  To clarify, there are no live fonts in file.  Everything is outlined.  I even Rasterized whole graphic into one layer in Illustrator and recieved the same alert in photoshop.  At one point attempted to open Ai file in photoshop and got an error saying Ai wasn't saved with PDF compatibility.   But issues seems to be related to Extensis plug-in.

[postrophe]

Hi

For PS 2017, you kinda need Suitcase Fusion 7

Suitcase Fusion Support Guide - Extensis.com

Pierre