Copy link to clipboard
Copied
Alright, I have Photoshop CC 2017.
I'll be working in a file with multiple layers and I go to click SAVE AS and nothing happens. There's no dialogue box that pops up or anything. The only choice I have to not lose my work is to flatten, select all, and copy what is existing. Obviously not ideal.
Also, if I start a file, save it, it will Save as long as all I click is Save. But if I click Save As because I want to flatten it and save as a new file, it won't save as, and I have to restart the entire program for it to work.
Any ideas what's going on? Do I need to reinstall?
Copy link to clipboard
Copied
Ok. Maybe you need to reset your preferences. After we save your file as you need it, we will quit the application and reset those preferences. But first things first.
Making a new file out of the one you have:
Reseting your preferences:
If you shut down your application and system time-to-time then you should not have to reset your applications as much. Here is a document I created for class to show how to reset any application in Adobe:
Dropbox - Reset Applications.pdf (this may help for other applications too!)
Copy link to clipboard
Copied
Really appreciate your help. Unfortunately, that didn't seem to do the trick. Itll save fine, but if I flatten, or resize, it no longer will allow me to Save As until I close the whole program and open it back up.
Copy link to clipboard
Copied
The idea of using creates a new document from the current state form the history panel is to just save it in any format & flatten it if you want. It is a new file and an exact duplicate of the original but when you save it it will give you the option to save it as any format. You do not need to Save As, since it is an exact copy of your original file.
If you reset your application and restarted your system and you still do not have the save as, then I would suggest to uninstall Photoshop and then reinstall Photoshop. I am hoping the reseting of your application will fix the save as issue you are having.
Let me know if you can save the copy of the file in the format you wanted and more importantly if resetting your application enabled you to get control of your save as menu choice.
Copy link to clipboard
Copied
I apologize for being unclear. So creating a new document as you've outlined doesn't seem to be cutting the mustard. It doesn't let me save or save as. It just does nothing when it's clicked.
Copy link to clipboard
Copied
You are correct. I was not getting the save as to work was giving a new option with the save (File>Save) as a sort of a save as option. If using the save is not an option you want to use, then just try resetting your preferences and see if the save as works again. (Look above for the process to reset your application)