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I can't seem to sign/fill documents with the new version.

New Here ,
Jun 24, 2017 Jun 24, 2017

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I click on "fill&sign" but when i click on the appropriate field in the document I can't fill it in. The document has signing permissions. I also tried it on a document that I successfully signed about a year or 2 ago, and I couldn't sign that either. Any help is appreciated, thanks.

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Security digital signatures and esignatures

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Adobe Employee ,
Jun 27, 2017 Jun 27, 2017

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Hi nick1073,

As per the issue description mentioned above, you are unable to fill the document using fill & sign, is that correct?

Try rebooting the machine, relaunch Reader/Acrobat and try filling the form again. Also, check if there is an update available for Reader/Acrobat-click Help>select Check for Updates.

You may refer to the following links discussing the same issue:

Unable to add text with Fill & Sign

Cannot sign fillable pdf

Could you please let us know the version of Reader/Acrobat installed on the computer?

Identify the product and its version for Acrobat and Reader DC

Which Operating System is installed on the machine-Mac/Windows?

Awaiting your response.

Shivam

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